The arcane art of knowing how things work on the internet
So I just got a call from my friend, Jesse, who, though he knows more than most of my clients, can sometimes be thrown for a loop. He’s having problems with his main site’s webhost and has decided to migrate that site onto Downtown Host, where he’s got reseller space on my recommendation. This was the second call today. Earlier it was “What’s shell access and do I have it?” Apparently Diego from Downtown Host asked for it on the main site’s current host since if it existed since it would make the migration easier. So Jesse and I had that little discussion, and he poked around his control panel looking for it. Now, in reseller cpanel/whm accounts you configure it yourself, but that didn’t help since the old host has their own hosting manager thing and is, I suspect, windoze hosting. I personally have never needed to even screw with shell access, though I know what it is, how it works, and I suppose I could muddle through using it if I had to. At least I know what buzzwords, ie “telnet”, to google in order to get the info needed to do so.
Yesterday it was testing emails to find out why Jesse was getting blank emails in bunches, and determined that it was only emails from certain of my email accounts that were replies to emails of his. Oh wonderful. I only replied to two, and he had twelve “blanks” in his email box from yesterday morning alone, and a bunch from yesterday. His host didn’t seem too concerned, which is why he’s migrating. I’ll spill the beans on the skeezy host as soon as Jesse is safely migrated.
The latest Jesse call was “How do I find my IP number on my domains?” Now, there is a way to use the start/run thing to do a tracert, but I do so many tracerts, pings and the like when I’ve got stuff going through nameserver change, that I found a tool to do it for me, since it just made life a whole lot simpler. I’ve been using the Axence Free Net Tools, which gives me ping, traceroute, dns lookup, bandwidth, and local info.
I gotta wonder what question Jesse is gonna throw at me next . . .
[tags]how the internet works, ping, tracert, dns lookup, shell access, skeevy web hosting, nameserver change[/tags]
